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Repeat Prescriptions

Requests for repeat prescriptions are accepted by calling our:

prescription order line on 0121 203 3000 option 2

This line is open between 10.30-1.30pm weekdays only (Saturdays and Sundays closed). 

Patients on regular medication will require repeat prescriptions and, for a safer and speedier service, repeat prescriptions are computerised. Your doctor will have entered into the computer what medication you are taking and each time a new prescription is written by the computer a new request form is also generated for you to make your next request. Requests for repeat prescriptions are not taken over the telephone for medico-legal reasons, as errors can occur in verbal communication.

  1. Allow a minimum of two working days. (Your prescription will be ready for collection 48 hours later).
  2. If you have more than one repeat prescription please try to order all your items together.
  3. Tick the items you require.
  4. You can collect your prescription from the surgery or we can send it to your home address, providing you enclose a stamped, addressed envelope.
  5. Please ring the Prescription Line 0121 241 5062 for your prescription requests only, as it blocks the switchboard and could potentially lead to mistakes being made.
  6. Please do not add unauthorised prescriptions to your repeat slip.
  7. Either deliver your request to the surgery and put them in the box provided or post them.
  8. Requests can also be made online via the link at the top of this page. You will need to register for this service and can download the relevant form here. 
  9. Before registering for online services there are some important issues to consider; Online Access: Patient Information

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

YOUR PRESCRIPTION - YOUR CHOICE OF PHARMACY

You have the right to collect medicines that have been prescribed for you by any pharmacy you choose. Your choice should not be influenced by letters you receive in the post, or by any doctor or pharmacist.  (CLICK ON THE LINK ABOVE FOR MORE INFORMATION).