This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Phone lines disrupted! 
Updates to follow 

~ 11/03/2020 9:30 am

We have escalated to our telephone line provider and they are aware. 

All surgeries using Redcentric telephone lines are down. 

It is a company-wide issue.

Please be patient as they work to fix this problem. 


- You can book appointments online for telephone triage with a Doctor through the patient access website.

- You can book a virtual appointment with a doctor through the Livi app.

 (Make sure you have proof of identification available to confirm your identity on the app)

~ 11/03/2020 10:33 am


- You can temporarily use the practice email address to send through any queries or to book appointments

~ 11/03/2020 10:43 am


Unfortunately, we have not had any update from Redcentric. 

We apologise for the inconvenience. 

~11/03/2020 13:55 am


Opening Hours over Christmas:

24.12.2019: Closed from 12.00pm

25.12.2019: Closed ALL day

26.12.2019: Closed ALL day

27.12.2019: Open as usual

31.12.2019: Closed from 12.00pm

01.01.2020: Closed ALL day

We will offer additional sessions on Thursday, Friday, and Saturday.

Please ensure that your first port of call are your local pharmacies, NHS111 or self-help via patient access. 

Please remember that you can book video consultations online with a GP through LIVI. 

In the case of life-threatening emergencies please contact A&E. 


A look back at your views in 2019, what we did and time to plan for 2020 – Tuesday 10th Dec

The People for Public Services forum would like to invite you to its' next monthly forum on:

Tuesday 10th December 10.30am – 12.30pm 

At: Tally Ho Conference Centre, Pershore Road, Edgbaston, B5 7RN.

As this is the last meeting of the year, there's no better time to look back to establish how the comments we have received have influenced the services which are provided by adult social care in Birmingham. 

In the presence of the Assistant Director, we will also use part of the meeting to capture your views on what the future plans are for 2020.

Everyone is welcome to attend as your views are important.


If you would like to attend and hear more about how we can all make a difference together, please register here.

If you are unable to book a place using Eventbrite, please do not hesitate to contact us via our email

If you can’t attend this time future dates are available on our webpage, which includes all details of all papers from previous meetings.